Contact us
Call us, day or night
The fastest way to reach us is the phone: (332) 234-9326. A person answers 24 hours a day, 7 days a week, and tells you what we can do and when.
How to reach us
- Phone
- (332) 234-9326
- Hours
- Answered 24 hours a day, 7 days a week
- Office
- 1153 6th Ave 5th Floor, New York, NY 10036
- Coverage
- The five boroughs and nearby counties. See the areas
What to have ready when you call
You do not need all of this, but each answer helps us send the right crew with the right equipment.
- Where the water or mold is, and roughly how big an area
- Whether water is still coming in right now
- Where it came from, if you know: a pipe, the unit above, a storm, a drain
- Whether you rent or own, and if there is a super or managing agent
- Any deadline, such as an HPD violation, a closing date or a board meeting
- Photos, if you can text them after the call
What happens after you call
We answer and ask
A few questions about the water, the size and any deadline.
We give you a real window
An honest arrival time based on where you are and what is scheduled.
We come and read the space
Moisture mapping before anything is opened.
We explain the plan
What needs to happen, in what order, before work starts.
Contact questions
Not through this site. We take calls only, so a person can answer your questions right away.
Yes, after the call; we will tell you where to send them.
Yes. The phone is answered 24 hours a day, 7 days a week.
Call first. Most of our work happens on site, so the crew may be out on jobs.
Ready to talk it through?
Call now. A person answers, day or night.
Answered 24 hours a day, 7 days a week