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Call us, open 24/7(332) 234-9326Ace Mold RestorationMold and water damage, New York

Answering 24/7 in Queens

Mold remediation and flood cleanup in Queens, NY

Queens took the worst of the Ida basement flooding, and sewer backups are a regular problem in parts of the borough. We handle the water, the cleanup and the mold that follows, usually on the same job.

  • Answered 24/7
  • Flooded basements and backups
  • Houses and apartment buildings
Drying equipment in a Queens basement after storm flooding
Water out first, mold out second

Quick answer

Mold remediation in Queens most often follows water: basements flooded in storms, sewer backups through floor drains, and slow leaks in attached houses and apartment buildings. We extract and dry first, then remove what grew; national figures put sewage-contaminated water damage at about $7.50 per square foot and a typical remediation at $1,223 to $3,757.

Updated September 2026

Local conditions

What drives mold in Queens homes

Queens took the hardest hit when Ida came through in September 2021: eight of the nine deaths reported overnight in the city were in the borough, in basement homes in neighborhoods including Woodside, Flushing, Hollis and Jamaica. That night 3.15 inches of rain fell on Central Park in a single hour, far more than the sewers were built to carry.

Sewer backups are a chronic problem as well. About 60 percent of the city runs on combined sewers, and the Department of Environmental Protection found grease behind more than 60 percent of confirmed backups; community boards 12 and 13 in southeast Queens logged more than 4,800 backup reports in five years.

Each of those events leaves a wet basement, and a wet basement that is only mopped becomes a mold job within weeks. That is why a Queens job often combines cleanup, drying and mold removal in one visit.

8 of 9Overnight Ida deaths in the city that were in Queens
3.15 inRain on Central Park in one hour during Ida
4,800+Backup reports in southeast Queens boards 12 and 13 in five years
60%Confirmed sewer backups caused by grease
Drying a Queens basement after a sewer backup

Jobs we do most in Queens

Water drives most of our Queens work. These are the jobs we are called for most, each with its own page.

Flooded Basement Cleanup

Pump-out and tear-out after storm water comes down the stairs or up the drains.

Sewage Backup Cleanup

Floor drain and toilet backups cleaned, disinfected and dried.

Basement Mold Removal

Growth on basement walls and framing that were wiped down but never dried.

Water Damage Restoration

Leaks from appliances, pipes and the unit above, dried before mold starts.

Musty Odor Removal

Basements that still smell long after the water is gone.

Dehumidifier Installation

Drained dehumidifiers that keep a basement dry through the summer.

Working in Queens homes

Queens jobs range from basements under attached houses to apartments in large co-op buildings, and the approach changes with the building. In a house, we look at where water gets in: the driveway drain, the basement door, window wells and the floor drain. In an apartment building, we coordinate with management and check the units around yours.

After any backup, we point out whether a backwater valve could protect the basement next time. Installing one is plumbing work, but knowing the basement needs one is part of ours.

Basement floor drain with a flood line on the wall

Neighborhoods with their own page in Queens

Jackson Heights Astoria Howard Beach & South Ozone Park

Nearby areas we also cover

Brooklyn Nassau County The Bronx All coverage

Questions from Queens

Water in a Queens basement?

Call now. We answer 24/7 and start pumping as soon as we arrive.

Call (332) 234-9326

Answered 24 hours a day, 7 days a week

Call us or find the office

Phone
(332) 234-9326
Hours
Answered 24 hours a day, 7 days a week
Office
1153 6th Ave 5th Floor, New York, NY 10036
Coverage
New York City and the surrounding counties. See where we work

Midtown office1153 6th Ave 5th Floor, New York, NY 10036

Call 24/7 (332) 234-9326