Answering 24/7 across the city
Where we work around New York City
From a Midtown office, across the five boroughs and just past them. Each area page below covers the buildings, weather and water problems we see there most.
Quick answer
Ace Mold Restoration covers all five boroughs of New York City from its Midtown office, with separate pages for 15 neighborhoods where old apartment buildings, mold complaints or low-lying basements bring in the most work, plus Nassau County, Westchester County and Yonkers in New York, and Hudson County, Hoboken, Jersey City and Bergen County in New Jersey. Calls are answered 24 hours a day; arrival depends on where you are and what is already scheduled.
Areas we cover
Each page covers what we see there most, which jobs come up, and how the local buildings and weather shape the work.
New York City boroughs
Manhattan
Co-ops, condos, rentals and offices, with stacked-unit leaks and winter condensation.
Brooklyn
Row houses, walk-ups and basements, with storm water and stacked-apartment leaks behind most jobs.
Queens
Flooded basements, sewer backups and the mold that follows, across the borough.
The Bronx
Apartment buildings, HPD violations and winter condensation on older outside walls.
Staten Island
Storm-flooded basements, crawl spaces under older houses and attics with winter condensation.
NYC neighborhoods
Flatbush & Midwood
Prewar elevator buildings and walk-ups, mostly rent-regulated, plus older Midwood houses.
University Heights
Older rented apartment buildings next to the city's top mold-complaint neighborhood.
Tremont & Belmont
Older rented apartments in two of the city's top five mold-complaint neighborhoods.
Concourse & Highbridge
Five- and six-story apartment buildings from the 1920s and 1930s, with risers and roofs behind most jobs.
Bedford-Stuyvesant
Brownstones, row houses and walk-ups, mostly rented, with old roofs and plumbing behind most jobs.
Crown Heights
Row houses split into apartments and walk-ups, with leaks from upstairs behind most jobs.
East Flatbush
Rented apartments and row houses with finished basements, with leaks and storm water behind most jobs.
Mott Haven & Melrose
Almost entirely rental buildings, with leaks, condensation and HPD deadlines behind most jobs.
Parkchester
A 1940s condo complex of 171 buildings, with leaks along shared stacks behind most jobs.
Jackson Heights
Prewar garden co-ops and walk-ups, with risers, old bathrooms and basement units behind most jobs.
Astoria
Rented walk-ups and two-family houses, with old plumbing and basement water behind most jobs.
Inwood
Older rent-stabilized buildings at the top of Manhattan, with risers and cold walls behind most jobs.
Canarsie & Flatlands
Attached houses on sunken lots, with sewer backups and storm water behind most jobs.
Howard Beach & South Ozone Park
Bay surge, tidal flooding and sewer water, cleaned out and dried before mold sets in.
South Beach & Midland Beach
Low-lying East Shore homes and bungalows, with storm floods and the mold after them behind most jobs.
Nearby New York counties and cities
Nassau County
Slab-floor houses with hidden leaks and South Shore homes that took water in Sandy.
Westchester County
River and storm flooding, with mold left in walls that were never opened.
Yonkers
Deep river flooding from the Saw Mill and Bronx rivers, and the mold that follows.
New Jersey
Hudson County, NJ
Low ground and combined sewers: basement backups, storm flooding and the mold after.
Hoboken, NJ
River, rain and combined-sewer backups into garden units and basements.
Jersey City, NJ
Combined-sewer backups in basements and leaks between stacked apartments.
Bergen County, NJ
Low ground along the Hackensack River, fast flooding and the mold left behind.
How far we go, and where coverage ends
Our office is on 6th Avenue in Midtown, which puts every borough within a normal drive, traffic permitting. We take calls across Manhattan, Brooklyn, Queens, the Bronx and Staten Island every day.
Past the city line we cover Nassau County on Long Island, Westchester County and Yonkers to the north, and across the Hudson, Hudson County, Hoboken, Jersey City and Bergen County. If you are just outside those areas, call and ask; we will tell you plainly whether we can get to you in time.
Inside the city, 15 neighborhoods have their own pages because so much of our mold work comes from them. Most are dense neighborhoods of older rented apartments, led by the ones with the most mold complaints to 311: Flatbush and Midwood, Bedford-Stuyvesant, Crown Heights and East Flatbush in Brooklyn; University Heights, Tremont and Belmont, Concourse and Highbridge, Mott Haven and Melrose and Parkchester in the Bronx; Jackson Heights and Astoria in Queens; and Inwood in Manhattan. Three are low-lying areas where basements flood and back up: Canarsie and Flatlands, Howard Beach and South Ozone Park and South Beach and Midland Beach on Staten Island.
Water damage is the one job where distance matters most, because drying has to start within a day or two. When you call, we give you a real arrival window rather than a promise, so you can decide.
Coverage questions
Yes: Manhattan, Brooklyn, Queens, the Bronx and Staten Island.
Into Nassau and Westchester counties, Yonkers, and Hudson and Bergen counties in New Jersey. Past those, call and ask.
We price every job after seeing it. Access and parking matter more than the borough.
In Midtown Manhattan, on 6th Avenue. The address and a map are at the bottom of this page.
In one of these areas and need help?
Call now. We answer 24/7 and give you a real arrival window.
Answered 24 hours a day, 7 days a week